Imagine the perfect day at your favorite amusement park.

You probably thought about the exhilarating climb to the top of your favorite roller coaster, or sinking your teeth into a cloud of cotton candy. But we tend to forget the two-hour-long wait to the coaster and the hoards of people we bump into on our way to the snack stands.

Excessive wait times ruin the magic of a day at the park and often lead to negative reviews and fewer returning customers.

Not only do long wait times ruin the patron experience, but they also cause the amusement park owners to lose passive revenue. When customers stand in line rather than dining, gaming in the arcade, or buying souvenirs, the amusement park loses money.

What if I told you there's a solution to both the patrons' and the park's problems?

Consider a free app that displays the wait times for every attraction and the quickest routes from one location to another.

The app will redirect foot traffic to revenue-making attractions by giving patrons access to this information, causing crowds to disperse evenly around the park.

In order to implement this app, a team of engineers, software developers, and coding experts would collect data such as average interarrival times between customers, average group size, and average line length. The software developers would then add the data to the proposed app and pitch the idea to the park developers.

The implementation of this app will lead to more positive feedback, an increase in return customers, and an increase in revenue.

Not only will a "wait time" app benefit customers and stakeholders—but it will also open up parts of the park for expansion. Since people will follow the most direct route to their destination rather than wander around the park, previously crowd-heavy areas would now be open to build new attractions on.

This expansion could increase park marketability and profitability by attracting a previously untapped market.

Patrons may currently avoid parks to bypass hours of waiting. But when word gets out about a new app that resolves these problems, people will flock to the park.

The app redirects foot traffic and streamlines park flow, which increases revenue, improves the customer experience, provides more land to build and expand on, and generates more positive reviews.

Therefore, an improved customer experience benefits both the park and the patrons. Providing the customer with a better system can only lead to positive growth.

By implementing this app, visiting a theme park has the potential to be a purely positive experience.